Networks & Wi-Fi
Routers, access points, connected devices, and separate guest and business networks. Troubleshooting, configuration, and coordination with your internet provider.
Hospitality IT · Restaurants & bars · New York City
Putting the IT
in hospitality.
If you have to plug it in, connect it, or log into it to run your restaurant, I want to be your first call.
Security cameras. Wi-Fi. POS. Inventory. Payroll systems. Guest follow-up. One person who understands how it all fits into a working restaurant.
Less time troubleshooting.
More time with your team and your guests.
Setup, troubleshooting, and ongoing support.
Jason Littrell · Kinetic Management Systems
From the front door to the back office
Your restaurant.
Your technology guy.
A printer that stops talking to the POS. Camera footage you can't find. Inventory numbers that never match. Start with the problem, not a list of software to buy.
Security cameras
Camera-system planning, connectivity, recording access, and troubleshooting. A clear plan for who can view footage and how your team uses the system.
POS & connected hardware
Menus, modifiers, terminals, kitchen printers, tablets, and displays. Get the setup right and help staff use it through a real service.
Inventory & purchasing
Product lists, count tools, invoice entry, and ordering systems. Connect the tools and make the process clear enough for the team to keep using.
Payroll & staff systems
Time clocks, scheduling tools, employee access, and payroll-system setup. Help the right information reach your payroll provider without another spreadsheet to chase.
CRM & follow-up
Organized guest contacts, private-event inquiries, signup forms, and follow-up. Give each inquiry a clear next step and your team a system they can maintain.
Phones, computers, email accounts, and the other connected tools in your operation belong in the conversation, too. Equipment, compatibility, access, and specialist requirements are checked before work is agreed.
A practical place to start
Show me what isn't working.
Walk through it.
Tell me what you run, what you've already tried, and where the problem shows up. We look at the equipment and systems you already have.
Agree on the work.
Set the priority, scope, and service window before changing anything. Keep what works. Bring in the right vendor or specialist where needed.
Make it usable.
Test the change with the people using it. Leave clear documentation and agree on the support your operation needs next.
Before we get started
Good questions.
Practical help, with a clear scope.
Do I need to replace the systems I already use?
No. I start with what's there. We check compatibility, access, and the actual problem before recommending a replacement. You approve hardware purchases and software subscriptions.
Can you help with one problem, or an entire opening?
Both can start with a conversation. One stubborn printer, a network cleanup, or the technology plan for a new restaurant: we agree on the work and responsibilities before starting. Ongoing support is scoped around your operation.
Do you install cameras and run electrical wiring?
I help assess and troubleshoot the system and coordinate the setup. Work requiring a licensed installer, electrician, or other specialist stays with the appropriate professional. I'm your point of coordination, not a substitute for a required license.
Do you run payroll or give payroll advice?
I help with the technology: access, setup, timekeeping, and connections between supported systems. You and your payroll provider retain responsibility for payroll approval, tax filings, and employment compliance.
Is this emergency or 24/7 support?
No blanket 24/7 or guaranteed-resolution promise. We agree on availability and response expectations in the scope. An active outage may also need your internet, POS, or equipment provider.
Where do you work?
I'm based on the Lower East Side, with scheduled onsite work in New York City and remote support where appropriate. Share your location and the issue so we can confirm the right approach.
One person to start with
What's plugged in
and giving you trouble?
Tell me your restaurant's name, where you are, and what's happening. We'll work out the next step before you buy anything.
Jason Littrell · Hospitality consultant and systems builder · NYC